Pathway ResolutionsLet's find a path to resolve your account.
Pathway Resolutions works with consumers to resolve outstanding accounts on fair, workable terms — no pressure, no surprises.
Pick the way that works for you:
Online portal
Open 24 hoursMake a payment or set up a payment plan on your own.
Secure · takes a few minutes Open portal →AI assistant
Open 24 hoursCheck your balance, set up a plan, or get answers right away.
Automated · calls may be recorded (470) 480-9558Live agent
Mon–Fri, 10 AM – 6 PM ETTalk with a specialist about a plan, a settlement, or a question.
Toll-free (877) 383-3019A smarter way forward — people and technology, together.
We're bringing AI-assisted tools alongside live people who care. Human specialists listen, understand, and guide; AI helps analyze your account and surface options faster — so you get clearer answers, smarter choices, and less stress on the way to resolving your account.
Protect yourself from scams.
Debt collectors get impersonated. If you're ever unsure that a call, text, or letter is genuinely from Pathway Resolutions, stop and verify using the details below before you share anything or make a payment.
Placing accounts with Pathway.
We manage receivables the way we'd want our own customers treated — professionally, compliantly, and with clear reporting. If you're a creditor evaluating a collection partner, let's talk.
Talk to a live person.
Questions about an account, a payment, or a letter you received? We're here to help — call, email, or write to us.